Clients / Mia Chen
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MC

Mia Chen

34 · she/her·Client since Mar 2026·MedibankPortal active
Progress note SOAP Tue 25 Aug · 10:00 · 52 min Draft
Subjective

Client reports feeling "on edge" most days over the past 2 weeks, with trouble falling asleep and alot of worry about work performance. Client says her manager has increased her caseload and she is not sleeping more then 5 hours. Denies SI/HI.

Objective

Client presented well-groomed, mildly restless, speech normal in rate and volume. GAD-7 score today 14 (moderate), up from 9 at intake. Affect anxious but reactive.

Assessment

Presentation consistent with GAD, symptoms worsening in the context of an increased workload. Good insight and engagement with the process, client is motivated to make changes.

Plan

Continue CBT weekly. Introduce sleep hygiene protocol and worry-postponement exercise as homework. Re-administer GAD-7 in 4 weeks. Review with GP regarding medication if there is no improvement at that point in time.

Billing

Mia Chen

INV-0142 · Issued 11 Aug 2026

Psychotherapy · August

Overdue · 12 days
ItemCodeQtyAmount
Psychotherapy, 60 min
Tue 4 Aug · Telehealth
90837 951$220.00
Psychotherapy, 60 min
Tue 11 Aug · In person
908371$220.00
Paid $0.00Balance $440.00

Claim CLM-2291

Medibank·Submitted 12 Aug·2 service lines · $440.00
Rejected by payer. Reason CO-197: Precertification / authorization / notification absent. Adjustment $440.00. Patient responsibility $0.00.
Rejected
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Calendar

This week

MON
24
9:00 · Daniel OkaforInitial consultTelehealth
11:00 · Priya RamanPsychotherapy 60
TUE
25
10:00 · Mia ChenPsychotherapy 60Note in draft
14:00 · Tom ReillyPsychotherapy 60No-show
WED
26
All dayAdmin block
THU
27
9:00 · Sophie LindqvistPsychotherapy 60
13:00 · Daniel OkaforPsychotherapy 60Unconfirmed
FRI
28
10:00 · Priya RamanPsychotherapy 60
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